Qubuu.my

Privacy Policy

Last updated: 2026-01-06

Qubuu.my (“we,” “us,” or “our”) operates the website qubuu.my. We are committed to protecting the privacy of our customers and site visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Information We Collect

We collect information that serves to identify you personally (“Personal Data”) when you use our site, such as when you place an order, register an account, or contact us. This includes:

  • Identity Data: Name, username.

  • Contact Data: Billing address, delivery address, email address, and telephone numbers.

  • Transaction Data: Details about payments and products you have purchased from us.

  • Technical Data: IP address, browser type, and cookies.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To process and deliver your orders (including sharing details with courier services).

  • To manage payments and refunds.

  • To communicate with you regarding your order status or customer support inquiries.

  • To improve our website and customer experience.

  • To send marketing communications (only if you have opted-in/subscribed).

3. Disclosure to Third Parties

We do not sell your personal data to third parties. However, we may share your data with trusted service providers to facilitate our business operations, such as:

  • Payment gateways (e.g., ChipinAsia, Securepay, Stripe, Billplz) to process payments.

  • Logistics partners (e.g., Pos Laju, J&T, NinjaVan) to deliver products.

4. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can choose to disable cookies through your browser settings, but this may affect the functionality of the website.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights.

6. Access and Correction of Personal Data

You have the right to request access to and correction of your personal data held by us. If you wish to do so, please contact us.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Qubuu.my, B26, Lorong IM8/33, Taman Mahkota Putra, 25200 Kuantan, Pahang. Email: hi@qubuu.my Website: qubuu.my